Achieving performance metrics such as Throughput, HCAHPS and ALOS goals doesn’t have to feel like a rollercoaster ride. And cultivating accountable leaders doesn’t have to be a battle. But prevailing over these challenges demands fresh thinking about a chronic problem…
The Screen Trap
While your EMR has its place, that place is not in front of your nurses. The more time they spend trapped in front of a screen (3 hours of every 12-hour shift), the less time they have to care for patients.
And it’s not just the lost time. Too much screen time can even disrupt nurses critical thinking and diminish their perspective of their patients’ complete stories, unless you…
Minimize Screen Time
What if you could give time back to your nurses? What if nurses were in front of a computer less and connecting with their patients more? It’s possible!
But there’s more, way more…
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You’re probably thinking…
“This is all nice. But the problem is bigger than ‘the screen trap’. What about workflows, staffing, workforce optimization, leadership, and so on? How can I actually affect change to achieve these results?”
Eliminate The Screen Trap, develop leadership accountability, and achieve value-based goals by uniting the hearts and minds of your care teams with Synchrony℠. Synchrony is a proven best practice framework specifically designed for achieving optimal performance with clinical care models.
With the model fully embraced, teamwork and care practice are more intentional, relational and efficient. These essential characteristics of care drive performance.
Achieve the outcomes you crave with the bold yet proven care model of the Synchrony Nursing Care Model…
Care teams work from 5 signature care standards, standards that require thoughtful design and integration into your existing care delivery structure. Nurses partner with a Care Team Accelerator (CTA), synchronizing people within redesigned workflows to provide comprehensive care for their patients. CTAs include the introduction of Scribes for nurses.
Synchrony unites the hearts and minds of your care teams. By redesigning roles and responsibilities of your nurses and CNAs/Techs, maximizing the full potential of all caregivers, you will deliver extraordinary results through the development and deployment of a systematic, synchronized workflow. This innovative approach will empower nurses by eliminating time in front of a screen so they are working at the top of their license with more time caring for patients!
Synchrony Components
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Your Results
Improved timeliness of care metrics
Improved HCAHPS and other nursing-sensitive indicators
Improved nursing joy and team engagement
Optimized nurse/physician partnership in care
Lower cost of care (direct labor and waste)
Decreased RN vacancy and separation rates
Reduced call light utilization and response time
Decreased clinician burnout
Can you imagine experiencing life with these kind of results? Meet Carla to get a sense of her experience before and after. Click here.
Reduce variation and amplify results in your Nursing Care Model by zeroing in on specific areas with Outcome Solution Kits. The kits are built using a common structure to foster uncommon performance. Top kits include:
HCAHPS Domain Kits
Achieve ranking at/above CMS 75th percentile by applying a pre-designed checklist of best practice activities applicable across all 10 HCAHPS domains.
Care Transition Kit
Reduce readmissions by bridging the gap from hospital to home focusing on safety, environment and comfort needs.
Handoff Kit
Ensure safe handoff between shifts with this pre-designed checklist of proven best practice activities.
Can you imagine your role with these kind of tools and results? Meet Carla to get a sense of her experience before and after. Click here.
Accelerate the results of your Nursing Care Model through a comprehensive managed service and performance framework to include:
Team Development
Achieve organizational discipline and team synergy by developing leaders and other team members in being accountable in context of working with focused purpose to get the best version of one’s self and their peak performance.
Performance Guidance
Ensure transparency and accountability through a systematic approach for actively interpreting performance analytics and other forms of feedback to be applied in real-time ensuring continual improvement in outcomes.
Imagine what life would be like on the other side of implementing these solutions. Talk to the team and find out. Or scroll down a bit to meet Carla. She has a story you don’t want to miss .
Meet Carla
Role: Hospital CNO
Mission: Deliver exceptional care to the community
Challenges: Staffing shortages, erratic patient experience results, disjointed workflows, communication challenges between team members, under-performing value-based measures, inconsistent leadership accountability
Her Story
Before engaging the Reveal Solutions team, Carla spent her days putting out fires. She battled throughput, supporting physicians, backfilled staffing and braced herself for the next scorecard to publish.
She had good people, just not enough of them. Much of her staff had grown weary of being trapped staring at screens, playing part-time data clerk. Bottle necks were all too common in the ED and PACUs making care progression sluggish. Not only were Carla’s Nurses wading through these challenges, but the ripple effect spilled over to the Physicians who were in need of the right teams and tools to care for their patients.
As a result, patient experiences were up and down, and nurse separations and shift gaps were unpredictable. Additionally, while workflows functioned, they were not fluid. To top it all off, although clinical team members were engaged, it was not consistent.
Driven to help her team and her community, Carla championed the Synchrony Nursing Care Model. Now live, Synchrony supports better workflow and teamwork. And the whole care team is better prepared for variables. Leaders are more resilient and accountable. Real-time feedback from patients is heart-warming, and metrics are steady and improving. Nurses are reinvigorated with more time for what they love… being nurses again!
Reimagine your story!
Take a peek at how the process works below!
The Process
Achieving results requires commitment to a defined process for engagement. That process consists of 5 steps:
Assess
Determine Mutual Fit
Gain clarity about fit for your organization and the Reveal team. When fit is mutually qualified, this process also ensures a baseline of understanding about your culture, environment, and opportunity.
Design
Shape Your Solution
Ensure focus for the work in step 2. The output is your proposed Nursing Care Model. This part of the process is directed by the Reveal team, informed by your stakeholders and the baseline developed in 1.
Evaluate
Analyze and Commit
You and your organizational stakeholders will have the opportunity to analyze your proposed solution model, recommend adjustments and commit to execution.
Implement
Prepare, Pilot, Go-live
Your new operational function will be realized as roles, environment, and workflows are reimagined and developed through learning, simulation and coaching.
Measure
Manage and Measure
Achieve value by measuring what is managed. From there you can understand the impact of change. Together, we will achieve clarity on remaining gaps and how to reduce them by pivoting.
Are you inspired? Do you feel hopeful? Ready to talk to the team? Schedule your time here. Your button awaits below…
Read the Inside Story
Get insights on achieving results in patient experience, care progression, attracting and keeping nurses with work they love, and more with the Reveal Solutions blog. Check out the featured story below!
